Samsung Aware of Galaxy Note 7 Battery Issues, Willing To Replace It With A New One

After numerous reports and posts from social media worldwide on the possible battery isssue on the Samsung Galaxy Note 7, they finally gave a statement.
They posted their official statement off from their Samsung Newsroom as quoted:

"Samsung is committed to producing the highest quality products and we take every incident report from our valued customers very seriously. In response to recently reported cases of the new Galaxy Note7, we conducted a thorough investigation and found a battery cell issue.
 



To date (as of September 1) there have been 35 cases that have been reported globally and we are currently conducting a thorough inspection with our suppliers to identify possible affected batteries in the market. However, because our customers’ safety is an absolute priority at Samsung, we have stopped sales of the Galaxy Note7.
 
For customers who already have Galaxy Note7 devices, we will voluntarily replace their current device with a new one over the coming weeks.
 
We acknowledge the inconvenience this may cause in the market but this is to ensure that Samsung continues to deliver the highest quality products to our customers. We are working closely with our partners to ensure the replacement experience is as convenient and efficient as possible"

The question for me right now will be the stand of those Galaxy Note 7 coming from telcos thru postpaid plans and thru third party sellers that even some of thosee are available thru installment. 

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September 3, 2016

Samsung Aware of Galaxy Note 7 Battery Issues, Willing To Replace It With A New One

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After numerous reports and posts from social media worldwide on the possible battery isssue on the Samsung Galaxy Note 7, they finally gave a statement.
They posted their official statement off from their Samsung Newsroom as quoted:

"Samsung is committed to producing the highest quality products and we take every incident report from our valued customers very seriously. In response to recently reported cases of the new Galaxy Note7, we conducted a thorough investigation and found a battery cell issue.
 



To date (as of September 1) there have been 35 cases that have been reported globally and we are currently conducting a thorough inspection with our suppliers to identify possible affected batteries in the market. However, because our customers’ safety is an absolute priority at Samsung, we have stopped sales of the Galaxy Note7.
 
For customers who already have Galaxy Note7 devices, we will voluntarily replace their current device with a new one over the coming weeks.
 
We acknowledge the inconvenience this may cause in the market but this is to ensure that Samsung continues to deliver the highest quality products to our customers. We are working closely with our partners to ensure the replacement experience is as convenient and efficient as possible"

The question for me right now will be the stand of those Galaxy Note 7 coming from telcos thru postpaid plans and thru third party sellers that even some of thosee are available thru installment. 

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