Globe and Smart will be the official telcos of the upcoming Samsung Galaxy Fold in the Philippines. The category-defining foldable device will be sold in limited quantities via pre-order only and will come with exclusive premier services such as Samsung Concierge and Samsung Care+.
Samsung Concierge gives access to specialized customer care programs including a 24/7 dedicated hotline, free pick-up and delivery assistance, and service express lanes, among others. Customers get to directly consult with the company's tech experts for any queries. Meanwhile, Samsung Care+ is a hassle-free year-long program[1] to assist Galaxy Fold owners for any emergency concerns. It also includes repair coverage for one year.
From a statement by Samsung Philippines IT and Mobile Head Mr. Jerry Mañus “We are thrilled to bring this new form factor that will unfold a first-of-its-kind user experience. We also want to make this experience even more meaningful by including premium services exclusive to our Galaxy Fold users.”
