From a simple discovery last summer we can now finish the story behind the switch from Smart Bro LTE Prepaid Home down to the recently launched PLDT Home Prepaid WiFi
It took us a while as we waited for PLDT's official response (connected to Part 1 of this story) and while we are still waiting for the answers, the official press release was already came in last August (here's the part 2 link), a few months after we seen this device first. For those who are does not in the know, it has the same form factor, specs and functionality only with a different dashboard and branding
We got the answers to our questions from Mr. John Yanez, VP & Head of Home Marketing, PLDT
What will happen to Smart Bro, particularly the warranty issues of existing Smart Bro Home WiFi users (replacement to PLDT Home)
>Existing Smart Bro subscribers will continue to enjoy the service from Smart Bro. Existing Smart Bro offers, processes, guidelines and terms apply.
Can PLDT Home Prepaid WiFi still cater to Smart Home Boost promos?
>Only PLDT Home Boost loads shall apply to PLDT Home Prepaid WiFi subscribers.
What’s the sim inside the PLDT Home prepaid WiFi? PLDT SIM or Smart Bro SIM?
>PLDT Home Prepaid WiFi is powered by Smart LTE and sim cards are Smart Bro-branded. However, note that PLDT offers, processes, guidelines and terms apply.
Finally, at least we are at our 80 percent of our aim for now but we are still curious on this unexpected move. We might gonna find out soon
