Home Credit Philippines has officially launched their mobile app, My Home Credit. Since its successful pilot launching last October 2017, the app has reached over 214k installs via Playstore.
This app by Global Fintech company Home Credit is an effective and innovative way of servicing their large customer base of over two million clients nationwide. There is no more need for paper bills – with the mobile app’s push notifications, they can now check their due dates and receipts of successful payments.
Think of it as a digital loan assistant. Home Credit’s very own mobile app team ensured that from overview of loans, status and modes of payment, up to notifying them with the successful receipt – every detail about their loans is in the palm of their hands.
Not only that – since the Philippines is the fastest growing app market in Southeast Asia, HCPH is taking advantage of this opportunity to engage with its customers. Imagine having one simple application as a touchpoint between the company and its customers – convenient, isn’t it?
The app’s original features include the quick loan and payments overview and schedules, together with the app messages so customers will never miss a due date.
Recently, the mobile app team even added a chat feature for customers who prefer non-voice contact. Now, all they have to wait for are the online loan application and online payments features!
“Our mobile app team has upcoming developments lined up this year, which our customers can look forward to. Our plan for My Home Credit is more than just loan monitoring. Customers can also participate in promos and contests with great prizes at stake, and we have much more surprises to keep it exciting for them,” HCPH Chief Product & Marketing Officer Franchette Cardona shared.
In a country with the largest number of active social media users, HCPH has also brought its customer service to a social media level. And with Filipinos spending plenty of time daily for their online activities, smartphones have become a good channel to reach them – indeed, Home Credit is truly focused on its customers.
Home Credit customers can download the app from Google Playstore for free
