Torque Express: Bringing Their Aftersales Support Closer With Air 21

Aside that they are going the next level in terms of LTE connectivity, Torque is also bringing up a notch into their aftersales support with the introduction of Torque Express alongside with the recent Torque Ego Series launch



Thru Torque Express, there is almost no hassle for you in the metro or on provinces in case (of course, you don't want it to happen soon) you got a problem in your beloved Torque device. There will be some instances that a Torque service center will be too far from your location so with their partnership with Air 21 with 112 outlets to serve you nationwide, it shortens the bridge and the inconvenience.

In case your device got sometime wrong, you can email custcare(at)torqueexpress.com PLDT at (02) 2574115 SMART at 09985827387 or GLOBE at 09175541818 then a CSR will take care of your concern then they will instruct you to visit and drop off your Torque device. After the repair is done, the CSR will advise the customer on the status and gets a delivery confirmation date. 


As Mr. Chris Uyco of Torque did an intro of this at the said media event, I asked if this is only covered for their present and available Torque items. Good thing that he said that even those from the Droidz series will also be entertained. You can check more of the details at http://torquemobile.com/torque-express/

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August 8, 2017

Torque Express: Bringing Their Aftersales Support Closer With Air 21

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Aside that they are going the next level in terms of LTE connectivity, Torque is also bringing up a notch into their aftersales support with the introduction of Torque Express alongside with the recent Torque Ego Series launch



Thru Torque Express, there is almost no hassle for you in the metro or on provinces in case (of course, you don't want it to happen soon) you got a problem in your beloved Torque device. There will be some instances that a Torque service center will be too far from your location so with their partnership with Air 21 with 112 outlets to serve you nationwide, it shortens the bridge and the inconvenience.

In case your device got sometime wrong, you can email custcare(at)torqueexpress.com PLDT at (02) 2574115 SMART at 09985827387 or GLOBE at 09175541818 then a CSR will take care of your concern then they will instruct you to visit and drop off your Torque device. After the repair is done, the CSR will advise the customer on the status and gets a delivery confirmation date. 


As Mr. Chris Uyco of Torque did an intro of this at the said media event, I asked if this is only covered for their present and available Torque items. Good thing that he said that even those from the Droidz series will also be entertained. You can check more of the details at http://torquemobile.com/torque-express/

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