Meralco Awarded at Asian Utility Week 2017

The annual Asian Utility Week awarded Meralco the prestigious “Best in Customer Engagement Project” for Meralco’s rollout of its prepaid electricity service, topping over 40 utilities from Asia.


(From L to R) Meralco VP & Marketing, Customer Solutions and Product Development Head Jose Antonio T. Valdez, Meralco Customer Solutions Manager Ramil T. Ruaro, Meralco South Business Area Head Ferdinand O. Geluz, Meralco SVP & Customer Retail Services and Corporate Communications Head Alfredo S. Panlilio, Meralco VP & Corporate Business Group Head Victor S. Genuino, Meralco SAVP & Marketing Head Edeliza T. Lim, and Meralco OIC of Home and Microbusiness Marketing Christine Teodosio-Cancino.

The international panel of judges cited the “shared value” that Meralco magnified, with its prepaid service benefitting both customers and the country, providing a pioneering, innovative service. Combined with research showing a very high approval rating, Meralco garnered a near-unanimous vote from the judges. The Asian Utility Week was held from May 24-25 in Bangkok, Thailand.

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June 21, 2017

Meralco Awarded at Asian Utility Week 2017

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The annual Asian Utility Week awarded Meralco the prestigious “Best in Customer Engagement Project” for Meralco’s rollout of its prepaid electricity service, topping over 40 utilities from Asia.


(From L to R) Meralco VP & Marketing, Customer Solutions and Product Development Head Jose Antonio T. Valdez, Meralco Customer Solutions Manager Ramil T. Ruaro, Meralco South Business Area Head Ferdinand O. Geluz, Meralco SVP & Customer Retail Services and Corporate Communications Head Alfredo S. Panlilio, Meralco VP & Corporate Business Group Head Victor S. Genuino, Meralco SAVP & Marketing Head Edeliza T. Lim, and Meralco OIC of Home and Microbusiness Marketing Christine Teodosio-Cancino.

The international panel of judges cited the “shared value” that Meralco magnified, with its prepaid service benefitting both customers and the country, providing a pioneering, innovative service. Combined with research showing a very high approval rating, Meralco garnered a near-unanimous vote from the judges. The Asian Utility Week was held from May 24-25 in Bangkok, Thailand.

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